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Sparrow Financial complaints

Consumers have filed 355 complaints about Sparrow Financial since 2024, 234 of them in the last 12 months (+98% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical credit bureau. The most common problem is incorrect information on your report.

Weak response record. How it works

Complaints on record
355

Since August 2024

Last 12 months
234

+98% vs the year before

Answered on time
100%

Industry: 99.9%

Closed with relief
0%

Typical credit bureau: 32%

Last 30 days
11

Newest: Nov 8, 2026

Rank
#56 of 566

Most complained-about credit bureaus & report companies

Sparrow Financial complaints by month

The busiest month was August 2026 (25 complaints). Complaints in the last 12 months are up 98% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Sparrow Financial answered last 12 months

  • Closed with explanation234100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time45/45100% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend0/15+98% vs last year

What Sparrow Financial complaints are about

Top Sparrow Financial problems last 12 months

Inside "Incorrect information on your report"

  • Account information incorrect 44
  • Information belongs to someone else 38
  • Account status incorrect 22
  • Old information reappears or never goes away 2
  • Personal information incorrect 1
  • Information is missing that should be on the report 1

Where Sparrow Financial complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Texas (40), Florida (35), California (32), Georgia (32), New York (27).

Sparrow Financial compared with other credit bureaus & report companies

#CompanyScore12 monthsChangeOn timeReliefGrade
1Open Dealer ExchangeCredit reporting58276-33%99.6%0%C
2Cascade CISSCredit reporting60264-51%100%0%C
3MIB GroupCredit reporting45259+281%100%0%D
4Sparrow FinancialCredit reporting45234+98%100%0%D
5Lobel FinancialCredit reporting45231+21%98.3%0%D
6Contemporary InformationCredit reporting51203+22%99.5%0%C
7Cig FinancialCredit reporting552020%100%0%C
8PerpayCredit reporting45200+160%100%0%D

Compare side by side: Sparrow Financial vs Open Dealer Exchange · Sparrow Financial vs Cascade CISS · Sparrow Financial vs MIB Group · Sparrow Financial vs Lobel Financial

What people say about Sparrow Financial

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Latest Sparrow Financial complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Nov 8, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMDExplainedYes
Nov 4, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Oct 31, 2026Credit reportingIncorrect information on your reportAccount status incorrectMSExplainedYes
Oct 29, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Oct 27, 2026Credit cardsFees or interestProblem with feesNYExplainedYes
Oct 27, 2026Credit reportingIncorrect information on your reportAccount status incorrectLAExplainedYes
Oct 26, 2026Credit reportingProblem with fraud alerts or security freezesTXExplainedYes
Oct 25, 2026Credit cardsFees or interestProblem with feesFLExplainedYes
Oct 23, 2026Credit cardsProblem when making paymentsProblem during payment processFLExplainedYes
Oct 23, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLExplainedYes
Oct 22, 2026Credit cardsOther features, terms, or problemsOther problemGAExplainedYes
Oct 16, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMIExplainedYes

Questions about Sparrow Financial

How many complaints does Sparrow Financial have?

Sparrow Financial has 355 complaints on record since August 2024, including 234 in the last 12 months and 11 in the last 30 days. That makes it number 305 of every company by complaints this year.

Does Sparrow Financial respond to complaints?

Yes. Sparrow Financial answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 45/100 (grade D).

What do people complain about most with Sparrow Financial?
Is Sparrow Financial legit?

Sparrow Financial is a real company with a public complaint record: consumers have complained about it 355 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Sparrow Financial legit? for the signals, red flags and how to protect yourself.

Are complaints about Sparrow Financial going up or down?

Up. There were 234 complaints in the last 12 months against 118 in the 12 before (+98%). See every month.

How do I file a complaint against Sparrow Financial?

Complain to Sparrow Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Sparrow Financial complaints come from?

Most come from Texas (40), Florida (35), California (32). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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