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Case file

Credit reporting

Complaint 18055804 Commerce Bank

Explained
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Investigation took more than 30 days
From
Illinois 60402
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 2, 2025Complaint received
  2. Dec 2, 2025Sent to Commerce Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Commerce Bank complaints about problem with a company's investigation into an existing problem

ReceivedAboutIssueStateAnswerOn time
Aug 5, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Jul 27, 2026Credit cardsProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMOExplainedYes
May 13, 2026Credit cardsProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportKSExplainedYes
Mar 17, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNCExplainedYes
Feb 18, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMOExplainedYes
Feb 16, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Jan 23, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Jan 15, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMOExplainedYes
Jan 5, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeMOExplainedYes
Dec 5, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMTExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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