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Mortgages

Complaint 18056355 MidFirst Bank

Explained
Product
Mortgage · VA mortgage
Detail
Didn't receive services that were advertised
From
Texas 78228
Filed by
Web · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Nov 30, 2025Complaint received
  2. Nov 30, 2025Sent to MidFirst Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More MidFirst Bank complaints about credit monitoring or identity theft protection services

ReceivedAboutIssueStateAnswerOn time
Mar 23, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceTNFixedYes
Sep 11, 2025Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesPAFixedYes
Aug 5, 2024MortgagesCredit monitoring or identity theft protection servicesProblem with product or service terms changingALExplainedYes
Nov 7, 2023MortgagesCredit monitoring or identity theft protection servicesBilling dispute for servicesGAExplainedYes
Nov 9, 2021Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceFLFixedYes
Aug 4, 2021MortgagesCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceCAExplainedYes
Aug 17, 2020MortgagesCredit monitoring or identity theft protection servicesBilling dispute for servicesMOExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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