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Case file

Mortgages

Complaint 3800016 MidFirst Bank

Explained
Product
Mortgage · VA mortgage
Detail
Billing dispute for services
From
Missouri 64110
Filed by
Phone · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 17, 2020Complaint received
  2. Aug 17, 2020Sent to MidFirst Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More MidFirst Bank complaints about credit monitoring or identity theft protection services

ReceivedAboutIssueStateAnswerOn time
Mar 23, 2026Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceTNFixedYes
Nov 30, 2025MortgagesCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedTXExplainedYes
Sep 11, 2025Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesPAFixedYes
Aug 5, 2024MortgagesCredit monitoring or identity theft protection servicesProblem with product or service terms changingALExplainedYes
Nov 7, 2023MortgagesCredit monitoring or identity theft protection servicesBilling dispute for servicesGAExplainedYes
Nov 9, 2021Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceFLFixedYes
Aug 4, 2021MortgagesCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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