Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Credit cards

Complaint 18057145 Shellpoint Mortgage Servicing

Explained
Product
Credit card · General-purpose credit card or charge card
Detail
Account information incorrect
From
Georgia 303XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Dec 15, 2025Complaint received
  2. Dec 15, 2025Sent to Shellpoint Mortgage Servicing
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Shellpoint Mortgage Servicing?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Shellpoint Mortgage Servicing's record

More Shellpoint Mortgage Servicing complaints about incorrect information on your report

ReceivedAboutIssueStateAnswerOn time
Oct 30, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNJIn progressYes
Oct 27, 2026Credit reportingIncorrect information on your reportAccount status incorrectCAIn progressYes
Oct 27, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLIn progressYes
Oct 27, 2026MortgagesIncorrect information on your reportAccount status incorrectNCIn progressYes
Oct 26, 2026Credit reportingIncorrect information on your reportInformation is missing that should be on the reportDEIn progressYes
Oct 26, 2026Credit reportingIncorrect information on your reportAccount information incorrectNCIn progressYes
Oct 25, 2026Credit reportingIncorrect information on your reportAccount status incorrectCAIn progressYes
Oct 25, 2026Credit reportingIncorrect information on your reportAccount status incorrectFLIn progressYes
Oct 22, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseCAIn progressYes
Oct 21, 2026Credit reportingIncorrect information on your reportAccount status incorrectLAIn progressYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience