Case file
Mortgages
Complaint 18176762 Hometap Equity Partners
Explained- Product
- Mortgage · Other type of mortgage
- Detail
- Delays in the application process
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Dec 19, 2025Complaint received
- Feb 10, 2026Sent to Hometap Equity Partners (53 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Hometap Equity Partners complaints about applying for a mortgage or refinancing an existing mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 28, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | AZ | Explained | Yes |
| Aug 13, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | CA | Explained | Yes |
| Jun 26, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | NJ | Explained | Yes |
| Apr 29, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | NJ | Explained | Yes |
| Nov 12, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | UT | Explained | Yes |
| Sep 24, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | AZ | Explained | Yes |
| May 21, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | NJ | Explained | Yes |
| May 14, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | CA | Explained | Yes |
| Mar 19, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | CA | Fixed | Yes |
| Nov 20, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | CA | Explained | Yes |
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