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Mortgages

Complaint 7879013 Hometap Equity Partners

Explained
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Trying to communicate with the company to fix an issue with the application process
From
California 93611
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Nov 20, 2023Complaint received
  2. Nov 20, 2023Sent to Hometap Equity Partners
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Hometap Equity Partners complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Aug 28, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsAZExplainedYes
Aug 13, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingCAExplainedYes
Jun 26, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingNJExplainedYes
Apr 29, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsNJExplainedYes
Dec 19, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processNYExplainedYes
Nov 12, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingUTExplainedYes
Sep 24, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingAZExplainedYes
May 21, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingNJExplainedYes
May 14, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingCAExplainedYes
Mar 19, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processCAFixedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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