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Student loans

Complaint 18178486 MOHELA

Explained
Company
MOHELA
Product
Student loan · Federal student loan servicing
Detail
Other problem getting your report or credit score
From
Michigan 48529
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 19, 2025Complaint received
  2. Dec 19, 2025Sent to MOHELA
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More MOHELA complaints about unable to get your credit report or credit score

ReceivedAboutIssueStateAnswerOn time
Nov 6, 2026Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreTXIn progressYes
Jul 21, 2026Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreTXNo timely replyNo
May 20, 2026Student loansUnable to get your credit report or credit scoreOther problem getting your report or credit scoreFLNo timely replyNo
Apr 16, 2026Student loansUnable to get your credit report or credit scoreOther problem getting your report or credit scoreILNo timely replyNo
Mar 16, 2026Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreFLNo timely replyNo
Jan 29, 2026Student loansUnable to get your credit report or credit scoreOther problem getting your report or credit scoreTXNo timely replyNo
Aug 28, 2025Student loansUnable to get your credit report or credit scoreOther problem getting your report or credit scoreTXNo timely replyNo
Aug 10, 2025Student loansUnable to get your credit report or credit scoreOther problem getting your report or credit scoreGANo timely replyNo
Jun 28, 2025Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreALExplainedNo
Jun 18, 2025Student loansUnable to get your credit report or credit scoreOther problem getting your report or credit scoreNCExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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