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Case file

Prepaid & gift cards

Complaint 18259669 Chime

Explained
Company
Chime
Product
Prepaid card · General-purpose prepaid card
Detail
Problem using the card to withdraw money from an ATM
From
Texas 789XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 23, 2025Complaint received
  2. Dec 23, 2025Sent to Chime
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Chime complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Sep 19, 2026Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardTXExplainedYes
Sep 8, 2026Prepaid & gift cardsTrouble using the cardProblem with direct depositILExplainedYes
Jun 18, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to pay a billOHExplainedYes
May 4, 2026Prepaid & gift cardsTrouble using the cardProblem with direct depositAZExplainedYes
Jan 20, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineTXExplainedYes
Nov 22, 2025Prepaid & gift cardsTrouble using the cardProblem adding moneyCAExplainedYes
Nov 22, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineINExplainedYes
Nov 22, 2025Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardNJExplainedYes
Nov 7, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineOHExplainedYes
Sep 6, 2025Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineILExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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