Case file
Prepaid & gift cards
Complaint 18872815 Chime
Explained- Product
- Prepaid card · General-purpose prepaid card
- Detail
- Trouble using the card to spend money in a store or online
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jan 20, 2026Complaint received
- Jan 20, 2026Sent to Chime
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Chime complaints about trouble using the card
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 19, 2026 | Prepaid & gift cards | Trouble using the cardTrouble getting information about the card | TX | Explained | Yes |
| Sep 8, 2026 | Prepaid & gift cards | Trouble using the cardProblem with direct deposit | IL | Explained | Yes |
| Jun 18, 2026 | Prepaid & gift cards | Trouble using the cardTrouble using the card to pay a bill | OH | Explained | Yes |
| May 4, 2026 | Prepaid & gift cards | Trouble using the cardProblem with direct deposit | AZ | Explained | Yes |
| Dec 23, 2025 | Prepaid & gift cards | Trouble using the cardProblem using the card to withdraw money from an ATM | TX | Explained | Yes |
| Nov 22, 2025 | Prepaid & gift cards | Trouble using the cardProblem adding money | CA | Explained | Yes |
| Nov 22, 2025 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | IN | Explained | Yes |
| Nov 22, 2025 | Prepaid & gift cards | Trouble using the cardTrouble getting information about the card | NJ | Explained | Yes |
| Nov 7, 2025 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | OH | Explained | Yes |
| Sep 6, 2025 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | IL | Explained | Yes |
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