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Payday & personal loans

Complaint 18310974 Truist

Fixed
Company
Truist
Product
Payday loan, title loan, personal loan, or advance loan · Installment loan
From
Utah 84095
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Dec 27, 2025Complaint received
  2. Dec 27, 2025Sent to Truist
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Truist complaints about problem with the payoff process at the end of the loan

ReceivedAboutIssueStateAnswerOn time
Oct 26, 2026Payday & personal loansProblem with the payoff process at the end of the loanGAIn progressYes
Oct 6, 2026Payday & personal loansProblem with the payoff process at the end of the loanNJExplainedYes
Aug 14, 2026Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
Jul 1, 2026Payday & personal loansProblem with the payoff process at the end of the loanGAExplainedYes
Jun 5, 2026Payday & personal loansProblem with the payoff process at the end of the loanMNExplainedYes
May 21, 2026Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedYes
May 4, 2026Payday & personal loansProblem with the payoff process at the end of the loanPAExplainedYes
Apr 16, 2026Payday & personal loansProblem with the payoff process at the end of the loanAZFixedYes
Feb 27, 2026Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
Dec 11, 2025Payday & personal loansProblem with the payoff process at the end of the loanNCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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