Case file
Prepaid & gift cards
Complaint 18321825 Albert
Explained- Product
- Prepaid card · General-purpose prepaid card
- Detail
- Charged for a purchase or transfer you did not make with the card
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes the complaint provided an opportunity to answer consumer's questions
- Dec 27, 2025Complaint received
- Dec 27, 2025Sent to Albert
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Albert complaints about problem with a purchase or transfer
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 8, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | WA | Explained | Yes |
| Aug 22, 2025 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | IL | Explained | Yes |
| Jul 15, 2024 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | CA | Explained | Yes |
| Jun 14, 2024 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | LA | Explained | Yes |
| May 3, 2024 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | GA | Explained | Yes |
| Mar 27, 2024 | Prepaid & gift cards | Problem with a purchase or transferOvercharged for a purchase or transfer you did make with the card | IN | Explained | Yes |
| Jun 24, 2023 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | OH | Explained | Yes |
| Apr 20, 2023 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | MI | Explained | Yes |
| Feb 6, 2023 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | TN | Explained | Yes |
| Oct 20, 2022 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | WA | Explained | Yes |
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