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Mortgages

Complaint 18350766 Broker Solutions

Explained
Product
Mortgage · FHA mortgage
Detail
Trying to communicate with the company to fix an issue with the loan closing
From
Washington 990XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes complaint represents an opportunity for improvement to better serve consumers
  1. Dec 29, 2025Complaint received
  2. Dec 29, 2025Sent to Broker Solutions
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Broker Solutions complaints about closing on a mortgage

ReceivedAboutIssueStateAnswerOn time
Nov 5, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingOKExplainedYes
Oct 26, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingMIExplainedYes
Oct 22, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresFLExplainedYes
Oct 21, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingNCExplainedYes
Oct 15, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingOKExplainedYes
Oct 13, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingFLExplainedYes
Oct 13, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresALExplainedYes
Oct 9, 2026MortgagesClosing on a mortgageDelays with the closing processKYExplainedYes
Oct 9, 2026MortgagesClosing on a mortgageSetting up an escrow account for taxes and insuranceCAMoney backYes
Oct 4, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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