Complaint 18434001 Wise

Explained

Company: Wise (TransferWise)
Product: Prepaid card · General-purpose prepaid card
Issue: Problem with a purchase or transfer
Detail: Card company isn't resolving a dispute about a purchase or transfer
From: Virginia 22102
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

Jan 2, 2026Complaint received
Jan 3, 2026Sent to Wise (1 day later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Wise complaints about problem with a purchase or transfer

Received	About	Issue	State	Answer	On time
May 13, 2026	Prepaid & gift cards	Problem with a purchase or transferOvercharged for a purchase or transfer you did make with the card	MI	Explained	Yes
Apr 26, 2026	Prepaid & gift cards	Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card	-	Explained	Yes
May 11, 2025	Prepaid & gift cards	Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer	-	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked just now (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works