Case file
Money transfers & apps
Complaint 18481419 JPMorgan Chase
Explained- Product
- Money transfer, virtual currency, or money service · Foreign currency exchange
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jan 5, 2026Complaint received
- Jan 5, 2026Sent to JPMorgan Chase
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More JPMorgan Chase complaints about incorrect exchange rate
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 28, 2026 | Money transfers & apps | Incorrect exchange rate | NY | Money back | Yes |
| Mar 25, 2026 | Money transfers & apps | Incorrect exchange rate | CA | Explained | Yes |
| Aug 7, 2025 | Money transfers & apps | Incorrect exchange rate | CO | Explained | Yes |
| Aug 7, 2025 | Money transfers & apps | Incorrect exchange rate | IL | Explained | Yes |
| Jul 8, 2025 | Money transfers & apps | Incorrect exchange rate | CA | Explained | Yes |
| Mar 12, 2025 | Money transfers & apps | Incorrect exchange rate | NY | Money back | Yes |
| Aug 1, 2024 | Money transfers & apps | Incorrect exchange rate | CA | Explained | Yes |
| May 13, 2024 | Money transfers & apps | Incorrect exchange rate | AZ | Explained | Yes |
| Feb 22, 2024 | Money transfers & apps | Incorrect exchange rate | IL | Explained | Yes |
| Oct 23, 2023 | Money transfers & apps | Incorrect exchange rate | CA | Explained | Yes |
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