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Prepaid & gift cards

Complaint 18485807 First Portfolio Servicing

Explained
Product
Prepaid card · General-purpose prepaid card
Detail
Changes in terms from what was offered or advertised
From
Michigan 48174
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes complaint caused principally by actions of third party outside the control or direction of the company
  1. Jan 6, 2026Complaint received
  2. Jan 6, 2026Sent to First Portfolio Servicing
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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