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Debt collection

Complaint 1855837 College Assist

Explained
Product
Debt collection · Non-federal student loan
Detail
Attempted to collect wrong amount
From
Florida 32340
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Mar 30, 2016Complaint received
  2. Apr 1, 2016Sent to College Assist (2 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More College Assist complaints about false statements or representation

ReceivedAboutIssueStateAnswerOn time
Feb 28, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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