Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Credit cards

Complaint 18573348 Perpay

Explained
Company
Perpay
Product
Credit card · Store credit card
Detail
Confusing or misleading advertising about the credit card
From
Illinois 623XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 8, 2026Complaint received
  2. Jan 12, 2026Sent to Perpay (4 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Perpay?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Perpay's record

More Perpay complaints about advertising and marketing, including promotional offers

ReceivedAboutIssueStateAnswerOn time
Oct 10, 2025Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardCTExplainedYes
Nov 21, 2024Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsCAExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience