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Case file

Prepaid & gift cards

Complaint 18682507 PNC Bank

Explained
Company
PNC Bank
Product
Prepaid card · General-purpose prepaid card
From
Minnesota 553XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 13, 2026Complaint received
  2. Mar 2, 2026Sent to PNC Bank (48 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More PNC Bank complaints about unexpected or other fees

ReceivedAboutIssueStateAnswerOn time
Aug 5, 2026Prepaid & gift cardsUnexpected or other feesILMoney backYes
May 5, 2026Money transfers & appsUnexpected or other feesTXMoney backYes
Dec 8, 2025Money transfers & appsUnexpected or other feesFLExplainedYes
Dec 8, 2025Money transfers & appsUnexpected or other fees-ExplainedYes
Dec 1, 2025Money transfers & appsUnexpected or other feesNCMoney backYes
Nov 12, 2025Money transfers & appsUnexpected or other feesPAExplainedYes
Sep 12, 2025CryptoUnexpected or other feesTXExplainedYes
Aug 22, 2025Prepaid & gift cardsUnexpected or other feesNCExplainedYes
Nov 11, 2024Money transfers & appsUnexpected or other feesFLExplainedYes
Aug 1, 2024Money transfers & appsUnexpected or other feesTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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