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Case file

Credit reporting

Complaint 18712727 Stratus Financial

Explained
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Account information incorrect
From
New York 14420
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes complaint caused principally by actions of third party outside the control or direction of the company
  1. Jan 14, 2026Complaint received
  2. Jan 14, 2026Sent to Stratus Financial
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Stratus Financial complaints about incorrect information on your report

ReceivedAboutIssueStateAnswerOn time
Dec 10, 2025Credit reportingIncorrect information on your reportAccount status incorrectPAExplainedYes
Sep 9, 2025Credit reportingIncorrect information on your reportAccount status incorrectLAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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