Case file
Credit cards
Complaint 18716928 Banco Popular de Puerto Rico
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Credit card company isn't resolving a dispute about a purchase on your statement
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jan 14, 2026Complaint received
- Jan 14, 2026Sent to Banco Popular de Puerto Rico
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Banco Popular de Puerto Rico complaints about problem with a purchase shown on your statement
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 28, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | NY | In progress | Yes |
| Jul 28, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | PR | Explained | Yes |
| Jul 20, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | PR | Explained | Yes |
| Jul 10, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | PR | Explained | Yes |
| May 20, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | PR | Money back | Yes |
| Mar 12, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | PR | Explained | Yes |
| Dec 30, 2025 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | TX | Explained | Yes |
| Oct 28, 2025 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | PR | Explained | Yes |
| Aug 11, 2025 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | PR | Explained | Yes |
| Jun 30, 2025 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | PR | Explained | Yes |
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