Case file
Credit cards
Complaint 31239282 Banco Popular de Puerto Rico
In progress- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Card was charged for something you did not purchase with the card
- Filed by
- Web
- Company's answer
- In progress
- On time
- Yes, within 15 days
- Oct 28, 2026Complaint received
- Oct 28, 2026Sent to Banco Popular de Puerto Rico
- WaitingIn progress
In progress: the company has not given its final answer yet. Most answer within 15 days; some take up to 60. The consumer's own description is not published with this record.
More Banco Popular de Puerto Rico complaints about problem with a purchase shown on your statement
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 28, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | PR | Explained | Yes |
| Jul 20, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | PR | Explained | Yes |
| Jul 10, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | PR | Explained | Yes |
| May 20, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | PR | Money back | Yes |
| Mar 12, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | PR | Explained | Yes |
| Jan 14, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | PR | Explained | Yes |
| Dec 30, 2025 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | TX | Explained | Yes |
| Oct 28, 2025 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | PR | Explained | Yes |
| Aug 11, 2025 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | PR | Explained | Yes |
| Jun 30, 2025 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | PR | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.