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Mortgages

Complaint 18720557 Unison

Explained
Company
Unison
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Payment process
From
Washington 98607
Filed by
Postal mail · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Jan 14, 2026Complaint received
  2. Jan 14, 2026Sent to Unison
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Unison complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Mar 3, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
Mar 11, 2025MortgagesTrouble during payment processPaying off the loanCAExplainedYes
Jan 4, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNCExplainedYes
Nov 30, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanAZExplainedYes
Jul 9, 2023MortgagesTrouble during payment processCAExplainedYes
Mar 7, 2023MortgagesTrouble during payment processTNExplainedYes

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