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Mortgages

Complaint 8106460 Unison

Explained
Company
Unison
Product
Mortgage · Other type of mortgage
Detail
Trying to communicate with the company to fix an issue while managing or servicing your loan
From
North Carolina 28079
Filed by
Phone · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint is the result of a misunderstanding
  1. Jan 4, 2024Complaint received
  2. Jan 10, 2024Sent to Unison (6 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Unison complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Mar 3, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
Jan 14, 2026MortgagesTrouble during payment processPayment processWAExplainedYes
Mar 11, 2025MortgagesTrouble during payment processPaying off the loanCAExplainedYes
Nov 30, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanAZExplainedYes
Jul 9, 2023MortgagesTrouble during payment processCAExplainedYes
Mar 7, 2023MortgagesTrouble during payment processTNExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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