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Mortgages

Complaint 19928475 Unison

Explained
Company
Unison
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Escrow, taxes, or insurance
From
Florida 32176
Filed by
Postal mail · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company disputes the facts presented in the complaint
  1. Mar 3, 2026Complaint received
  2. Mar 3, 2026Sent to Unison
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Unison complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Jan 14, 2026MortgagesTrouble during payment processPayment processWAExplainedYes
Mar 11, 2025MortgagesTrouble during payment processPaying off the loanCAExplainedYes
Jan 4, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanNCExplainedYes
Nov 30, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanAZExplainedYes
Jul 9, 2023MortgagesTrouble during payment processCAExplainedYes
Mar 7, 2023MortgagesTrouble during payment processTNExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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