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Case file

Prepaid & gift cards

Complaint 18747986 Blackhawk Network

Explained
Product
Prepaid card · General-purpose prepaid card
Detail
Trouble getting a working replacement card
From
California 92102
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 15, 2026Complaint received
  2. Jan 15, 2026Sent to Blackhawk Network
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Blackhawk Network complaints about problem getting a card or closing an account

ReceivedAboutIssueStateAnswerOn time
Nov 12, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardCOExplainedYes
Nov 4, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting a working replacement cardCAExplainedYes
Oct 29, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardKYExplainedYes
Oct 2, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting a working replacement cardFLExplainedYes
Sep 22, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting a working replacement cardFLExplainedYes
Sep 19, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting a working replacement cardMSExplainedYes
Sep 18, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting a working replacement cardFLExplainedYes
Sep 9, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardCOExplainedYes
Sep 1, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting a working replacement cardNCExplainedYes
Aug 31, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardPAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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