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Complaint log

Blackhawk Network complaint log

The newest complaints about Blackhawk Network, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 12, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardCOExplainedYes
Nov 12, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineTXExplainedYes
Nov 12, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardSCExplainedYes
Nov 4, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting a working replacement cardCAExplainedYes
Nov 3, 2026Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardILExplainedYes
Oct 31, 2026Prepaid & gift cardsUnexpected or other feesSCExplainedYes
Oct 31, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardPAExplainedYes
Oct 29, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardKYExplainedYes
Oct 28, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferCAExplainedYes
Oct 27, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineNYExplainedYes
Oct 27, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineMAExplainedYes
Oct 26, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferINExplainedNo
Oct 26, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or online-No timely replyNo
Oct 25, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineMIIn progressYes
Oct 25, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineAZIn progressYes
Oct 24, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardFLExplainedYes
Oct 21, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineAZExplainedYes
Oct 20, 2026Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardPAExplainedYes
Oct 20, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineTNExplainedYes
Oct 18, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineMOExplainedYes
Oct 16, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardKSExplainedYes
Oct 14, 2026Bank accountsProblem caused by your funds being lowBounced checks or returned paymentsSCIn progressYes
Oct 11, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineWIExplainedYes
Oct 9, 2026Prepaid & gift cardsUnexpected or other feesNCExplainedYes
Oct 7, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineGAIn progressYes
Oct 7, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or online-ExplainedYes
Oct 4, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineMOExplainedYes
Oct 2, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting a working replacement cardFLExplainedYes
Oct 2, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineNJExplainedYes
Oct 1, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineNYExplainedYes
Sep 30, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardTNExplainedYes
Sep 30, 2026Prepaid & gift cardsUnexpected or other feesNJExplainedYes
Sep 28, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardNYExplainedYes
Sep 28, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardLAExplainedYes
Sep 25, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineMAExplainedYes
Sep 25, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferAZExplainedYes
Sep 22, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting a working replacement cardFLExplainedYes
Sep 22, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineFLExplainedYes
Sep 22, 2026Prepaid & gift cardsUnexpected or other feesGAExplainedYes
Sep 22, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineTXExplainedYes
Sep 20, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardMIExplainedYes
Sep 19, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting a working replacement cardMSExplainedYes
Sep 18, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineFLExplainedYes
Sep 18, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting a working replacement cardFLExplainedYes
Sep 15, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferNYExplainedYes
Sep 15, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineNYExplainedYes
Sep 13, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferAZExplainedYes
Sep 12, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardFLExplainedYes
Sep 11, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardMIExplainedYes
Sep 9, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardCOExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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