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Credit cards

Complaint 18784572 ACI Worldwide

Explained
Product
Credit card · General-purpose credit card or charge card
Detail
Card was charged for something you did not purchase with the card
From
Michigan 48170
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company can't verify or dispute the facts in the complaint
  1. Jan 16, 2026Complaint received
  2. Jan 16, 2026Sent to ACI Worldwide
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More ACI Worldwide complaints about problem with a purchase shown on your statement

ReceivedAboutIssueStateAnswerOn time
May 25, 2023Credit cardsProblem with a purchase shown on your statementOvercharged for something you did purchase with the cardMIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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