Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Mortgages

Complaint 18891155 Firstbank Puerto Rico

Explained
Product
Mortgage · Conventional home mortgage
Detail
Payment process
From
Puerto Rico 00956
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 20, 2026Complaint received
  2. Jan 21, 2026Sent to Firstbank Puerto Rico (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Firstbank Puerto Rico?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Firstbank Puerto Rico's record

More Firstbank Puerto Rico complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Oct 26, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Sep 15, 2026MortgagesTrouble during payment processPayment processPRExplainedYes
Aug 25, 2026MortgagesTrouble during payment processFees chargedPRExplainedYes
Aug 13, 2026MortgagesTrouble during payment processEscrow, taxes, or insurancePRExplainedYes
May 5, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Apr 27, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanPRExplainedYes
Apr 11, 2026MortgagesTrouble during payment processPaying off the loanPRExplainedYes
Feb 21, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanPRExplainedYes
Feb 21, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanPRExplainedYes
Feb 5, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanPRExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience