Case file
Credit cards
Complaint 18912021 Commerce Bank
Explained- Product
- Credit card · General-purpose credit card or charge card
- Detail
- Company closed your account
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jan 22, 2026Complaint received
- Jan 22, 2026Sent to Commerce Bank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Commerce Bank complaints about closing your account
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 13, 2026 | Credit cards | Closing your accountCompany closed your account | MO | Explained | Yes |
| Dec 31, 2025 | Credit cards | Closing your accountCan't close your account | ID | Explained | Yes |
| Jun 6, 2025 | Credit cards | Closing your accountCompany closed your account | MO | Explained | Yes |
| Mar 3, 2025 | Credit cards | Closing your accountCompany closed your account | PA | Explained | Yes |
| Oct 6, 2024 | Credit cards | Closing your accountCompany closed your account | PA | Explained | Yes |
| Apr 19, 2024 | Credit cards | Closing your accountCan't close your account | WA | Money back | Yes |
| Jan 9, 2024 | Credit cards | Closing your accountCan't close your account | OK | Explained | Yes |
| Aug 8, 2023 | Credit cards | Closing your accountCan't close your account | CA | Fixed | Yes |
| Jul 8, 2023 | Credit cards | Closing your accountCan't close your account | LA | Explained | No |
| Jan 26, 2023 | Credit cards | Closing your accountCan't close your account | IL | Fixed | Yes |
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