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Bank accounts

Complaint 1893584 Shellpoint Mortgage Servicing

Explained
Product
Bank account or service · Other bank product/service
From
Michigan XXXXX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes complaint represents an opportunity for improvement to better serve consumers
  1. Apr 23, 2016Complaint received
  2. Apr 24, 2016Sent to Shellpoint Mortgage Servicing (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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