Bank accounts

Account opening, closing, or management

Consumers have filed 37,959 complaints about this, against 353 companies. The most complained-about is Bank of America.

Companies with the most

All time.

By month

May 132014201520162017

Latest full monthThis month so farPeak: 1,167 in September 2016

Latest complaints about this

Received	Company	About	Issue	State	Answer	On time
Apr 22, 2017	U.S. Bank	Bank accounts	Account opening, closing, or management	IL	Explained	Yes
Apr 21, 2017	Bank of America	Bank accounts	Account opening, closing, or management	GA	Explained	Yes
Apr 21, 2017	TD Bank	Bank accounts	Account opening, closing, or management	NY	Money back	Yes
Apr 21, 2017	Ubs Bank USA	Bank accounts	Account opening, closing, or management	GA	Explained	Yes
Apr 21, 2017	HSBC	Bank accounts	Account opening, closing, or management	NJ	Explained	Yes
Apr 21, 2017	PayPal	Bank accounts	Account opening, closing, or management	LA	Fixed	Yes
Apr 21, 2017	Citizens Bank	Bank accounts	Account opening, closing, or management	-	Money back	Yes
Apr 21, 2017	Capital One	Bank accounts	Account opening, closing, or management	NY	Explained	Yes
Apr 21, 2017	PNC Bank	Bank accounts	Account opening, closing, or management	NJ	Explained	Yes
Apr 21, 2017	Wells Fargo	Bank accounts	Account opening, closing, or management	NC	Explained	Yes
Apr 21, 2017	Wells Fargo	Bank accounts	Account opening, closing, or management	SC	Explained	Yes
Apr 21, 2017	Citizens Bank	Bank accounts	Account opening, closing, or management	MA	Money back	Yes
Apr 21, 2017	HSBC	Bank accounts	Account opening, closing, or management	NJ	Explained	Yes
Apr 21, 2017	KeyBank	Bank accounts	Account opening, closing, or management	MA	Money back	Yes
Apr 21, 2017	Bank of America	Bank accounts	Account opening, closing, or management	NJ	Explained	Yes

Your rights with banks & credit unions

For electronic transfers and debit cards, Regulation E gives you 60 days from the statement to report an error or unauthorized transaction; the bank must investigate, generally within 10 business days or give provisional credit while it takes longer. Reporting a lost card quickly limits what you can lose. Deposits at insured banks are protected up to $250,000 by the FDIC (credit unions by the NCUA).

Scam warning: Banks do not ask you to move money to a "safe account", and a bank employee will not ask for your password or one-time code. If a caller says they are from your bank, hang up and call the number on your card.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked 12 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works