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Case file

Prepaid & gift cards

Complaint 1895210 Card

Explained
Company
Card
Product
Prepaid card · Government benefit payment card
From
California 94547
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Apr 25, 2016Complaint received
  2. May 12, 2016Sent to Card (17 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Card complaints about unauthorized transactions/trans. issues

ReceivedAboutIssueStateAnswerOn time
Apr 21, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesFLExplainedYes
Apr 20, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesWAExplainedYes
Feb 1, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesCAExplainedYes
Jan 12, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesCAExplainedYes
Dec 19, 2016Prepaid & gift cardsUnauthorized transactions/trans. issuesCAExplainedYes
Aug 15, 2016Prepaid & gift cardsUnauthorized transactions/trans. issuesTXMoney backYes
Jul 4, 2016Prepaid & gift cardsUnauthorized transactions/trans. issuesFLExplainedYes
May 17, 2016Prepaid & gift cardsUnauthorized transactions/trans. issuesTXMoney backYes
May 2, 2016Prepaid & gift cardsUnauthorized transactions/trans. issuesALExplainedYes

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