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Case file

Prepaid & gift cards

Complaint 2064400 Card

Money back
Company
Card
Product
Prepaid card · General purpose card
From
Texas 75237
Filed by
Fax
Company's answer
Closed with monetary relief
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Aug 15, 2016Complaint received
  2. Nov 3, 2016Sent to Card (80 days later)
  3. AnsweredClosed with monetary relief

Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.

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More Card complaints about unauthorized transactions/trans. issues

ReceivedAboutIssueStateAnswerOn time
Apr 21, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesFLExplainedYes
Apr 20, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesWAExplainedYes
Feb 1, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesCAExplainedYes
Jan 12, 2017Prepaid & gift cardsUnauthorized transactions/trans. issuesCAExplainedYes
Dec 19, 2016Prepaid & gift cardsUnauthorized transactions/trans. issuesCAExplainedYes
Jul 4, 2016Prepaid & gift cardsUnauthorized transactions/trans. issuesFLExplainedYes
May 17, 2016Prepaid & gift cardsUnauthorized transactions/trans. issuesTXMoney backYes
May 2, 2016Prepaid & gift cardsUnauthorized transactions/trans. issuesALExplainedYes
Apr 25, 2016Prepaid & gift cardsUnauthorized transactions/trans. issuesCAExplainedYes

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