Complaint 1899653 Castle and Cookie Mortgage

Fixed

Company: Castle and Cookie Mortgage
Product: Mortgage · Other mortgage
Issue: Application, originator, mortgage broker
From: Arizona 85298
Filed by: Referral
Company's answer: Closed with non-monetary relief
On time: Yes, within 15 days
Public statement: Company believes complaint relates to a discontinued policy or procedure

Apr 27, 2016Complaint received
May 4, 2016Sent to Castle and Cookie Mortgage (7 days later)
AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More Castle and Cookie Mortgage complaints about application, originator, mortgage broker

Received	About	Issue	State	Answer	On time
Jun 9, 2016	Mortgages	Application, originator, mortgage broker	UT	Explained	Yes
Jun 25, 2015	Mortgages	Application, originator, mortgage broker	CA	Money back	No
Sep 3, 2014	Mortgages	Application, originator, mortgage broker	HI	Closed	Yes
Jun 23, 2014	Mortgages	Application, originator, mortgage broker	NV	Closed	Yes
Apr 24, 2014	Mortgages	Application, originator, mortgage broker	AZ	Money back	No
Nov 13, 2013	Mortgages	Application, originator, mortgage broker	UT	Closed	No
Jan 6, 2012	Mortgages	Application, originator, mortgage broker	CA	Closed	No

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Complaint records are public consumer complaints filed with U.S. regulators, checked 2 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works