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Mortgages

Application, originator, mortgage broker

Consumers have filed 17,215 complaints about this, against 797 companies. The most complained-about is Wells Fargo.

Companies with the most

All time.

By month

Latest complaints about this

ReceivedCompanyAboutIssueStateAnswerOn time
Apr 22, 2017Wells FargoMortgagesApplication, originator, mortgage brokerCAExplainedYes
Apr 21, 2017ChrysalisMortgagesApplication, originator, mortgage brokerOHExplainedYes
Apr 21, 2017Bank of AmericaMortgagesApplication, originator, mortgage brokerGAExplainedYes
Apr 21, 2017Wells FargoMortgagesApplication, originator, mortgage brokerCAExplainedYes
Apr 21, 2017PHH MortgageMortgagesApplication, originator, mortgage brokerNEExplainedYes
Apr 21, 2017U.S. BankMortgagesApplication, originator, mortgage brokerWAExplainedYes
Apr 21, 2017Ditech FinancialMortgagesApplication, originator, mortgage brokerMOExplainedYes
Apr 21, 2017Planet Home LendingMortgagesApplication, originator, mortgage brokerINExplainedYes
Apr 21, 2017First Republic BankMortgagesApplication, originator, mortgage brokerCAExplainedYes
Apr 20, 2017LD Holdings GroupMortgagesApplication, originator, mortgage brokerCTExplainedYes
Apr 20, 2017Ditech FinancialMortgagesApplication, originator, mortgage brokerGAExplainedYes
Apr 20, 2017EverBankMortgagesApplication, originator, mortgage brokerGAExplainedYes
Apr 20, 2017SunTrustMortgagesApplication, originator, mortgage brokerDCExplainedYes
Apr 20, 2017Bank of AmericaMortgagesApplication, originator, mortgage brokerCAExplainedYes
Apr 20, 2017Ocwen FinancialMortgagesApplication, originator, mortgage brokerCAExplainedYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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