Case file
Mortgages
Complaint 19010795 Broker Solutions
Explained- Product
- Mortgage · VA mortgage
- Detail
- Trying to communicate with the company to fix an issue with the loan closing
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Jan 26, 2026Complaint received
- Jan 26, 2026Sent to Broker Solutions
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Broker Solutions complaints about closing on a mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Nov 5, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | OK | Explained | Yes |
| Oct 26, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | MI | Explained | Yes |
| Oct 22, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | FL | Explained | Yes |
| Oct 21, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | NC | Explained | Yes |
| Oct 15, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | OK | Explained | Yes |
| Oct 13, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | FL | Explained | Yes |
| Oct 13, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | AL | Explained | Yes |
| Oct 9, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | KY | Explained | Yes |
| Oct 9, 2026 | Mortgages | Closing on a mortgageSetting up an escrow account for taxes and insurance | CA | Money back | Yes |
| Oct 4, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | CA | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.