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Money transfers & apps

Complaint 19058281 Shellpoint Mortgage Servicing

Explained
Product
Money transfer, virtual currency, or money service · International money transfer
From
Georgia 305XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Jan 28, 2026Complaint received
  2. Jan 28, 2026Sent to Shellpoint Mortgage Servicing
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Shellpoint Mortgage Servicing complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
Dec 13, 2023Money transfers & appsMoney was not available when promisedCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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