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Money transfers & apps

Complaint 7998677 Shellpoint Mortgage Servicing

Explained
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
California 91320
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Dec 13, 2023Complaint received
  2. Dec 20, 2023Sent to Shellpoint Mortgage Servicing (7 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Shellpoint Mortgage Servicing complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
Jan 28, 2026Money transfers & appsMoney was not available when promisedGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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