Case file
Mortgages
Complaint 19087659 SoFi
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Payment process
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jan 28, 2026Complaint received
- Jan 29, 2026Sent to SoFi (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
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| Apr 6, 2026 | Mortgages | Trouble during payment processPayment process | MI | Explained | Yes |
| Mar 9, 2026 | Mortgages | Trouble during payment processPayment process | TX | Explained | Yes |
| Mar 2, 2026 | Mortgages | Trouble during payment processPayment process | TX | Explained | Yes |
| Feb 5, 2026 | Mortgages | Trouble during payment processPayment process | CO | Explained | Yes |
| Jan 30, 2026 | Mortgages | Trouble during payment processPayment process | NC | Explained | Yes |
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