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Mortgages

Complaint 24362474 SoFi

Explained
Company
SoFi
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Payment process
From
Massachusetts 01605
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 19, 2026Complaint received
  2. Jul 19, 2026Sent to SoFi
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More SoFi complaints about trouble during payment process

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Aug 6, 2026MortgagesTrouble during payment processPayment processINExplainedYes
Jul 28, 2026MortgagesTrouble during payment processPrivate mortgage insurance (PMI)TXExplainedYes
Jul 13, 2026MortgagesTrouble during payment processPayment processNCExplainedYes
Jun 17, 2026MortgagesTrouble during payment processPayment processMAFixedYes
Apr 6, 2026MortgagesTrouble during payment processPayment processMIExplainedYes
Mar 9, 2026MortgagesTrouble during payment processPayment processTXExplainedYes
Mar 2, 2026MortgagesTrouble during payment processPayment processTXExplainedYes
Feb 5, 2026MortgagesTrouble during payment processPayment processCOExplainedYes
Jan 30, 2026MortgagesTrouble during payment processPayment processNCExplainedYes
Jan 28, 2026MortgagesTrouble during payment processPayment processTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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