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Case file

Prepaid & gift cards

Complaint 19159906 JPMorgan Chase

Explained
Product
Prepaid card · General-purpose prepaid card
Detail
Trouble getting, activating, or registering a card
From
Maine 043XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jan 31, 2026Complaint received
  2. Feb 10, 2026Sent to JPMorgan Chase (10 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More JPMorgan Chase complaints about problem getting a card or closing an account

ReceivedAboutIssueStateAnswerOn time
Sep 14, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardMIExplainedYes
Jul 21, 2026Prepaid & gift cardsProblem getting a card or closing an accountDon't want a card provided by your employer or the governmentTXExplainedYes
Jul 7, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardMIExplainedYes
Jan 16, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting a working replacement cardIAExplainedYes
Dec 8, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardTXExplainedYes
Oct 3, 2024Prepaid & gift cardsProblem getting a card or closing an accountDon't want a card provided by your employer or the governmentLAExplainedYes
Aug 16, 2024Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting a working replacement cardLAExplainedYes
May 30, 2024Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardMIExplainedYes
Jul 24, 2023Prepaid & gift cardsProblem getting a card or closing an accountDon't want a card provided by your employer or the governmentLAExplainedYes
Jul 2, 2023Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting, activating, or registering a cardNJExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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