Case file
Prepaid & gift cards
Complaint 23953844 JPMorgan Chase
Explained- Product
- Prepaid card · General-purpose prepaid card
- Detail
- Trouble closing card
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jul 7, 2026Complaint received
- Jul 7, 2026Sent to JPMorgan Chase
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More JPMorgan Chase complaints about problem getting a card or closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 14, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | MI | Explained | Yes |
| Jul 21, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountDon't want a card provided by your employer or the government | TX | Explained | Yes |
| Jan 31, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | ME | Explained | Yes |
| Jan 16, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting a working replacement card | IA | Explained | Yes |
| Dec 8, 2025 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | TX | Explained | Yes |
| Oct 3, 2024 | Prepaid & gift cards | Problem getting a card or closing an accountDon't want a card provided by your employer or the government | LA | Explained | Yes |
| Aug 16, 2024 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting a working replacement card | LA | Explained | Yes |
| May 30, 2024 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | MI | Explained | Yes |
| Jul 24, 2023 | Prepaid & gift cards | Problem getting a card or closing an accountDon't want a card provided by your employer or the government | LA | Explained | Yes |
| Jul 2, 2023 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | NJ | Explained | Yes |
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