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Debt collection

Complaint 1922102 Access Group

Explained
Product
Debt collection · Non-federal student loan
Detail
Attempted to collect wrong amount
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. May 12, 2016Complaint received
  2. May 12, 2016Sent to Access Group
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Access Group complaints about false statements or representation

ReceivedAboutIssueStateAnswerOn time
Apr 20, 2016Debt collectionFalse statements or representationAttempted to collect wrong amountAZExplainedYes

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