Complaint log
Access Group complaint log
The newest complaints about Access Group, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| May 28, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Dec 6, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 8, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Feb 11, 2025 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Dec 4, 2024 | Student loans | Struggling to repay your loanBankruptcy | Explained |
| Sep 5, 2024 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Jul 11, 2024 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Apr 29, 2024 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 18, 2023 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Aug 14, 2023 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Mar 29, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 5, 2023 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Aug 16, 2022 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | Explained |
| May 13, 2022 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Feb 4, 2022 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Oct 14, 2021 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Jul 5, 2021 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Feb 19, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Feb 18, 2021 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | Explained |
| Feb 17, 2021 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Feb 11, 2021 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Nov 6, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Sep 28, 2020 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Sep 5, 2020 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jun 20, 2020 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Mar 20, 2020 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Mar 5, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jan 15, 2020 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Explained |
| Jan 6, 2020 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Aug 8, 2019 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Explained |
| Jun 18, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Apr 7, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Apr 3, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 13, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Oct 1, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Sep 16, 2018 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Aug 19, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jul 31, 2018 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jul 21, 2018 | Student loans | Getting a loanFraudulent loan | Explained |
| May 29, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Apr 18, 2018 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 13, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Dec 14, 2017 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Nov 29, 2017 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Oct 6, 2017 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Aug 14, 2017 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 4, 2017 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Jun 13, 2017 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| May 13, 2017 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Mar 13, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works