Complaint 1923660 Convergys

Explained

Company: Convergys
Product: Debt collection · Credit card
Issue: Disclosure verification of debt
Detail: Not given enough info to verify debt
From: California 92368
Filed by: Phone · Servicemember · Older American
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes it acted appropriately as authorized by contract or law

May 13, 2016Complaint received
May 18, 2016Sent to Convergys (5 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Convergys complaints about disclosure verification of debt

Received	About	Issue	State	Answer	On time
Oct 28, 2016	Debt collection	Disclosure verification of debtNot given enough info to verify debt	TN	Explained	Yes
Feb 18, 2015	Debt collection	Disclosure verification of debtNot given enough info to verify debt	NY	Explained	No
Oct 1, 2014	Debt collection	Disclosure verification of debtNot disclosed as an attempt to collect	MA	Explained	No
Mar 3, 2014	Debt collection	Disclosure verification of debtRight to dispute notice not received	NE	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 7 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works