Complaint log
Convergys complaint log
The newest complaints about Convergys, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 16, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Jan 11, 2023 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Dec 16, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Dec 4, 2018 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 9, 2018 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 14, 2018 | Debt collection | Threatened to contact someone or share information improperlyTalked to a third-party about your debt | Explained |
| Aug 8, 2018 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Mar 2, 2018 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Feb 6, 2018 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Jan 20, 2018 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Jan 7, 2018 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Dec 21, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Dec 19, 2017 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Sep 16, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Aug 26, 2017 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Jul 6, 2017 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Apr 2, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 29, 2017 | Debt collection | Improper contact or sharing of infoContacted me after I asked not to | Explained |
| Feb 24, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Oct 28, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Oct 28, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| May 27, 2016 | Credit cards | Other | Explained |
| May 13, 2016 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Mar 28, 2016 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Feb 19, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Feb 12, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Feb 10, 2016 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Fixed |
| Dec 12, 2015 | Debt collection | Communication tacticsCalled after sent written cease of comm | Explained |
| Dec 4, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Nov 23, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt resulted from identity theft | Explained |
| Oct 2, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt resulted from identity theft | Explained |
| Aug 24, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jun 18, 2015 | Debt collection | Communication tacticsCalled after sent written cease of comm | Explained |
| Jun 18, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt was paid | Explained |
| Jun 5, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 28, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt resulted from identity theft | Explained |
| Mar 18, 2015 | Credit cards | Privacy | Explained |
| Mar 17, 2015 | Debt collection | Communication tacticsFrequent or repeated calls | Closed |
| Feb 18, 2015 | Debt collection | Disclosure verification of debtNot given enough info to verify debt | Explained |
| Jan 21, 2015 | Debt collection | Communication tacticsCalled after sent written cease of comm | Closed |
| Jan 3, 2015 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Dec 29, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Nov 18, 2014 | Debt collection | Cont'd attempts collect debt not owedDebt is not mine | Explained |
| Nov 7, 2014 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Oct 1, 2014 | Debt collection | Disclosure verification of debtNot disclosed as an attempt to collect | Explained |
| Mar 3, 2014 | Debt collection | Disclosure verification of debtRight to dispute notice not received | Explained |
| Feb 17, 2014 | Debt collection | Improper contact or sharing of infoTalked to a third party about my debt | Explained |
| Oct 30, 2013 | Debt collection | Taking/threatening an illegal actionThreatened arrest/jail if do not pay | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works