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Credit cards

Complaint 19260686 Total Card

Explained
Company
Total Card
Product
Credit card · General-purpose credit card or charge card
Detail
Problem during payment process
From
Pennsylvania 19401
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint provided an opportunity to answer consumer's questions
  1. Feb 5, 2026Complaint received
  2. Feb 5, 2026Sent to Total Card
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Total Card complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Nov 6, 2025Credit cardsProblem when making paymentsProblem during payment processCAExplainedYes
Sep 3, 2025Credit cardsProblem when making paymentsProblem during payment processMIExplainedYes
Sep 1, 2025Credit cardsProblem when making paymentsProblem during payment processUTExplainedYes
May 30, 2024Credit cardsProblem when making paymentsProblem during payment processTXExplainedNo
May 9, 2024Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueTXExplainedYes
Apr 7, 2024Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueOHExplainedYes
Jan 25, 2023Credit cardsProblem when making paymentsProblem during payment processFLExplainedYes
Jan 18, 2022Credit cardsProblem when making paymentsProblem during payment processMSExplainedYes
Sep 27, 2021Credit cardsProblem when making paymentsProblem during payment processLAExplainedYes
Feb 25, 2021Credit cardsProblem when making paymentsProblem during payment processSCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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