Case file
Credit cards
Complaint 5120345 Total Card
Explained- Product
- Credit card or prepaid card · General-purpose credit card or charge card
- Detail
- Problem during payment process
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jan 18, 2022Complaint received
- Jan 28, 2022Sent to Total Card (10 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Total Card complaints about problem when making payments
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 5, 2026 | Credit cards | Problem when making paymentsProblem during payment process | PA | Explained | Yes |
| Nov 6, 2025 | Credit cards | Problem when making paymentsProblem during payment process | CA | Explained | Yes |
| Sep 3, 2025 | Credit cards | Problem when making paymentsProblem during payment process | MI | Explained | Yes |
| Sep 1, 2025 | Credit cards | Problem when making paymentsProblem during payment process | UT | Explained | Yes |
| May 30, 2024 | Credit cards | Problem when making paymentsProblem during payment process | TX | Explained | No |
| May 9, 2024 | Credit cards | Problem when making paymentsYou never received your bill or did not know a payment was due | TX | Explained | Yes |
| Apr 7, 2024 | Credit cards | Problem when making paymentsYou never received your bill or did not know a payment was due | OH | Explained | Yes |
| Jan 25, 2023 | Credit cards | Problem when making paymentsProblem during payment process | FL | Explained | Yes |
| Sep 27, 2021 | Credit cards | Problem when making paymentsProblem during payment process | LA | Explained | Yes |
| Feb 25, 2021 | Credit cards | Problem when making paymentsProblem during payment process | SC | Explained | Yes |
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