Case file
- Product
- Debt or credit management · Mortgage modification or foreclosure avoidance
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Feb 6, 2026Complaint received
- Feb 10, 2026Sent to Citibank (4 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Citibank complaints about problem with customer service
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 26, 2026 | Money transfers & apps | Problem with customer service | TN | Explained | Yes |
| Oct 24, 2026 | Money transfers & apps | Problem with customer service | CA | Explained | Yes |
| Oct 18, 2026 | Money transfers & apps | Problem with customer service | MD | In progress | Yes |
| Sep 23, 2026 | Money transfers & apps | Problem with customer service | CA | Explained | Yes |
| Sep 11, 2026 | Money transfers & apps | Problem with customer service | CA | Explained | Yes |
| Aug 26, 2026 | Money transfers & apps | Problem with customer service | GA | Explained | Yes |
| Aug 19, 2026 | Money transfers & apps | Problem with customer service | CA | Explained | Yes |
| Jul 27, 2026 | Debt relief & credit repair | Problem with customer service | AZ | Fixed | Yes |
| Jul 11, 2026 | Money transfers & apps | Problem with customer service | OR | Explained | Yes |
| Jun 18, 2026 | Money transfers & apps | Problem with customer service | TX | Explained | Yes |
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